De Vere

Accessibility

Inclusive design is at the heart of the IEC at the Ricoh Arena to ensure that the venue is accessible for all.

Vehicle Access

A minimum of 5% of the total car parking spaces provided are wide bays. There are 100 bays suitable for disabled drivers on-site. Access into the building from these bays is along walkways with a gradient of no more than 1:15.

Accessible taxis can be booked through the venue.

Venue Access

Entrance into the north entrance of the Ricoh Arena is via a low gradient entrance for easy access by wheelchair users.

All lift control panels are located at a level which can be easily reached by wheelchair users.

Braille or tactile buttons have also been used within this facility.

All lifts have a voice and visual indication of the floor level.

All stairs and ramps are fitted with handrails and balustrades.

Accessible toilets are available on all levels and are accessed by a RADAR key.

All conference and meeting rooms have an accessible toilet within close proximity. All restaurants and bar areas are accessible for wheelchair users.

Assistance

Staff in the venue are always happy to assist with your enquiries as required.

All assistance dogs are welcome. Venue staff should be approached for further information. It is, however, not recommended that animals be subjected to the loud noises or special effects from concerts.

The venue should be contacted directly should you have concerns or special requirements.

Seated Events

There is space provided for wheelchair users with one accompanying person permitted per wheelchair. Please inform the ticket office on 0844 873 6330 if you require a wheelchair space.