Sales and Research Executive

Date: 11 Feb 2019

Main aim:

To research and identify new opportunities in each of the market sectors for the Sales Team and set up appointments. To work with the individual Sales Managers in their market sectors supporting them in securing new business and responding to inbound enquiries for the Ricoh Arena. To achieve personal and team targets set by the Commercial Director in line with the business strategies and identify opportunities to increase the profile of the Ricoh Arena and generate sales.

Duties and responsibilities will vary from time to time and the employee will be expected to perform other duties that are reasonably comparable and adhere to relevant health, safety and environmental policies at all times. 

Key Responsibilities:

  • Effectively plan for future personal sales activities based on agreed KPIs and to meet individual sales targets
  • Responding to inbound enquiries in a professional and knowledgeable manner to secure business for the Ricoh Arena
  • Researching and identifying new potential clients in each market sector for the Ricoh Arena in order to secure new business wins
  • Support the Sales Managers in developing proposal documentation, presentations and being the contact point for clients in their absence
  • Development of relationships by having regular face-to-face meetings with clients at the Ricoh Arena and where appropriate, off-site
  • Negotiate with clients in conjunction with the Sales Manager and ensure all documentation including contracts are prepared, issued and returned within the deadlines
  • Be aware of the costs involved in event delivery
  • Report on activities, progress and discuss key issues
  • Maintain records on clients and sales activity
  • Maintain sales reports and complete accurately and in timely fashion
  • Ensure customers comply with company terms and conditions of trading – prepare documentation to ensure all contractual details covered off

Skills and Experience:

  • Sales experience within a client focussed sales (or telesales) role with similar target levels or the potential to grow into this role
  • Drive and energy to succeed
  • Highly organised with the ability to prioritise tasks
  • Tenacious and resilience to research good quality prospects for the sales team
  • Professional, confident and engaging telephone manner
  • Ability to work under pressure and to tight deadlines
  • Strong oral communication and listening skills
  • Excellent interpersonal skills
  • Ability to work effectively as a contributing team member
  • Passion, energy, drive and commitment


  • Ideally degree (A Level as a minimum) qualified with a minimum of one-year sales experience
  • Computer literate (Microsoft office, PowerPoint, Excel)



Line Manager: Head of Sales

Closing Date: 6 March 2019

To apply: